Plumbing by Jay, INC. Frisco, TX

Hello,

Finally we bought a used Box truck.  It wasn’t exactly what we were looking for, but it will work.  We are in the process of getting the logo and stuff ready for it, and we may have to paint it.  If you see a Big Blue Box truck pull up outside your home.  Don’t be alarmed,  My M-36642 number is on it, and we just don’t have the funds yet to get our name plastered all over it.  This truck has already allowed us to serve you better.  Over the next few months we will have it fully stocked.  The more we carry, the faster we can help.

Thanks,

Jay

We love the little jobs.  Sean and I love getting to meet new people.  We recently had a customer that almost didn’t call us, because she thought her job was too small.  It was a just a toilet leak.  We came out and took care of it, and she apologized for having us do such a small job.  There is no apology needed, we would rather do 3,000 little jobs every year, than 30 big ones.  If you want to try and save money, we can incorporate little repairs into a maintenance package.  We can clean the slow drains, clean the dryer vent, or other items as well.  It will also be Thanksgiving next month.  If your house is 10 years or older and you have not had your kitchen sink drain jetted, you may want to have us come out do this before that Crazy uncle or Aunt Grinds up the left overs and clogs the whole house up.  Jetting cost is $400.00 and should be done on the Kitchen and washing machine drain about every 10 years.

So far we have a total of 11 hours including all visits, and time dealing with this. It will take another 4 or more once we get the parts. Takagi will only cover parts.

Hello everyone,  Thanks for visiting our little site.  I wanted to update you and let you know that I (Jay) and Sean are answering the phones, scheduling, returning emails, ordering parts and doing the work.  We have tried for over two years to have an office and office staff, but it just doesn’t seem to be working the way that I thought it would.  Calls seem to come in waves and there are times when having 40 people in the office would maybe cover it, but most of the time it is manageable.  I thought that we would be able to support an office and staff, but it didn’t work out.  Sean and I are back to answering the phones, and just about everything else.  If you call, please leave a message, we will return it as fast we can.  Sometimes we are in attics and its hot up there.  Our phones don’t even want to work right.  We want to help you, and will do our best to help.  The good thing about all of this is that you will get to talk to one of us, and we can cut out some of the phone tagging that was happening.  If you call the 972-377-4114 number, it will ring my phone and Sean’s phone at the same time, If we do not answer, we are possibly on the phone or tied up.  Please leave a message.  If you want to make sure we get your message, email us at Jay@plumbingbyjay.com.  Thanks for you patience and for letting us be your Plumbers.